Thursday, April 17, 2014

Webpro User Administration Login

One of the most powerful aspects of the NEC SV8100 is the Webpro USER1 interface. If you are not using this as an end user to administer your business phone system you should start. It will save you money by doing simple tasks on your phone system yourself. You will be able to do things like move extensions, change names, change ringing, manage speed dials, and easily change voicemail options. Basicly administration of what you  don't want to do over the phone you can do on a GUI interface. Unfortunatly there is no swap feature as of yet so moving extensions are done with a different login. Ask your NEC Authorized Distributor for that password so you may move extensions yourself.

To get to the Adminstration Login Screen enter the IP address of your system in internet explorer. Yes you may use other browser but this one works best for this. I know Mozilla is the best browser ever made on the face of the earth but trust me.

Once this is entered you will be at the Login screen. The default name is USER1 (yes all CAPS) and the password is 1111 .

If you dont see this call your NEC Authorized Distributor and have them implement this immediatly! It is well worth a single service call to eliminate many more in the future! It will pay for itself with its next service call or lack there of. They can show you how to use it or stay tuned here for more tips. I am beginning to post at once a week.

Note to Technicians and Sales people: Remember those customer service representatives? If yes then I am guessing you are over 40. Now tech usually train the customer and the sales rep is off to the next sale. I am here to tell you that a sales person should be showing this to their customer and training them on it. We have sold every system where we were able to show this to the IT manager. Additionally it makes it easier to sell maintenance contracts and software assurance if you include phone support using this feature.

1 comment:

  1. Thanks for great information you write it very clean. I am very lucky to get this tips from you. please check out my information about NEC SV8100 phones