Showing posts with label automatic. Show all posts
Showing posts with label automatic. Show all posts

Monday, April 21, 2014

Redirect incoming call to an voicemail box using Caller ID

This program will use the caller ID to bypass all extension ringing and directly transfer a call to a certain extension. Very useful for callers who only want to speak to the same person, ever. Often used for personal calls.
Note: This does list callers number in the system wide speed dial directory and cannot be setup in personal speed dials (yet?).

From internet explorer enter your IP address of the system in a Web Browser. Login to NEC's WebPro as the user administrator default name USER1 All CAPS and default Password 1111.


Then click on speed dial name and number in the selections on the left side of the screen

You may wish to enter these at the end of the caller id speed dial bins which you can change in the top right hand corner. You have 2000 locations to enter speed dials so this is a matter of preference but you may enter the speed dial number and then the magnifying glass to jump to a specific bin or the right and left arrows will scroll through all the locations.

 Enter the number as it appears in Caller ID, enter a name, select internal dial from the, drop down menu, and enter the extension number that you wish the call to go to.

Click on Apply then Home and then Logout.

www.rstechnologies.com



Thursday, April 17, 2014

Desktop Suite Holiday Message Presence Scheduler

More Like Desktop SWEET!!!

So this is a really easy way to access this cool feature on NEC's SV8100 UC Desktop Suite. The following will allow me to schedule my phone to forward so a caller does not have to hear ring back only to find out I am not at my desk, it sets my presence indicator so the receptionist knows I am out of the office, it changes my greeting to a holiday greeting explaining that i will be limited in what voicemails I will return, and it will set all these settings back to normal so I don't forget to set them back Monday morning and sound like an idiot. It also saves these settings to next easter I can simply select "Easter". Also, I could add a location to let my office know where I will be. Notice THAT field is blank!!! Maybe I should have put Nunya. Keep in mind the phones are able to do this manually but if you have UC Desktop integrated with your deskphone you do this all from a GUI interface that has tons more cool features like this. Happy Easter!!!



If you wish to know how you can add this to your NEC SV8100 contact me.