Showing posts with label greeting. Show all posts
Showing posts with label greeting. Show all posts

Tuesday, May 13, 2014

How to get to Telephone Setting Programming

This will get you to a point in your system where you can program an extension remotely. From here you will be able to change a great number of items related to each extension on your system. This is the launching point for changing things like the station name, buttons on the phone, station (individual) speed dials, voice mail options, and Personal Greetings (not the company greeting) upload and download.

First logon to User Admin Logon

Then click on Telephone Setting



If your extension number that you wish to change is in displayed move on to the next step. If not type the port number in the box in the top right hand corner (ie type 25 to see ports 25-48) then click on the magnifying glass icon. 

Note: The extensions may or may not be in order. 



Click on the Icon of the tools to the RIGHT of the extension number you wish to change.



This will take you to that extension numbers home screen. As mentioned before there are quite a few different options you can change from here and we will explore a few in other posts.



Thursday, May 8, 2014

Record and re-record Auto Attendant Greetings


1.       Press the VMsg soft key on a System Administrator’s phone, usually 101, and when prompted enter your security password.


2.       Use the dial pad to dial 72 for the System Administrator Menu.

3.       Press 4 or the Instr soft key.


4.       Enter mailbox number for the Day Greeting 001, Night Greeting 002, or Holiday Greeting 003 by using the dial pad.



5.       Follow the prompts to Lstn (Listen), Rec (Record), or Erase the greeting.



6.       To record, press the Rec soft key.
7.       When finished recording, press the # key or the Done soft key.
8.       Press the Lstn softkey to review.
9.       When finished Hang Up.