Showing posts with label web pro. Show all posts
Showing posts with label web pro. Show all posts

Wednesday, May 21, 2014

Change a name on the telephone display using webpro

When calling someone your name appears on their screen and theirs on yours. In addition to being annoying this may have adverse affects on dial by name features.

First logon. In your internet explorer browser by typing in the IP address of the system (USER1, 1111) User Admin Logon



Then get to the telephone set programming



After clicking on the tools icon next to the extension you would like to change the first thing that should come up is the Name Field.


Type the new name in the name field then, as always, click on apply, home and logout.



Tuesday, May 13, 2014

How to get to Telephone Setting Programming

This will get you to a point in your system where you can program an extension remotely. From here you will be able to change a great number of items related to each extension on your system. This is the launching point for changing things like the station name, buttons on the phone, station (individual) speed dials, voice mail options, and Personal Greetings (not the company greeting) upload and download.

First logon to User Admin Logon

Then click on Telephone Setting



If your extension number that you wish to change is in displayed move on to the next step. If not type the port number in the box in the top right hand corner (ie type 25 to see ports 25-48) then click on the magnifying glass icon. 

Note: The extensions may or may not be in order. 



Click on the Icon of the tools to the RIGHT of the extension number you wish to change.



This will take you to that extension numbers home screen. As mentioned before there are quite a few different options you can change from here and we will explore a few in other posts.



Monday, April 28, 2014

User Programming Mode



Thanks to Marcia from the Audubon society for this.  After making a program change always hit apply them home.  Making any change and then pressing the back arrow will lock up your phone.  All your phones will display programming mode. The only way to unlock your phones at this point will be to reset each phone by unplugging and replugging it in or resettting the phone system. 

www.rstechnologies.com